Hi Mr Vine Mr Bennett
Mr Bennett is the head of the ombudsman Mr Vine. Mr Vine is a presenter on BBC Radio 2 Mr Bennett. I have been making him aware of the odd obstacles the Ombudsmans office place in the way of complainants. Havent I Mr Vine.
The evidence of that is in the blog Mr Bennett. This wednesday the ombudsmans office sent me this via email Mr Vine.
Dear Mr Gabriel
Thank you for your complaint against Cardiff Council which we received on 1 June 2015.
I am sorry to tell you that we are unable to look for information about your complaint on your blog. I also note that you say you have provided email correspondence previously about your complaint, unfortunately as this was in the form of copied correspondence we are unable to consider this as evidence of your complaint.
It may be helpful if I explain to you that before the Ombudsman can consider a complaint you would need to provide details of what the Council has done wrong. I note that you say you have suffered discimination as a result of the Council's actions but have provided no details as to what action the Council has taken.
You say the Council should rehouse you, this would suggest that your complaint may be about a transfer request. Please could you provide evidence of your transfer request and your subsequent complaint correspondence with the Council.
Please could you send us this information by 17 June so that we can assess your complaint. It is highly likely that we will be unable to consider your complaint without this information.
Meanwhile, I have attached a copy of the Ombudsman's factsheet which explains the complaints and review procedure.
Yours sincerely
Carol Westmoreland
Casework Officer
Mr Bennett is the head of the ombudsman Mr Vine. Mr Vine is a presenter on BBC Radio 2 Mr Bennett. I have been making him aware of the odd obstacles the Ombudsmans office place in the way of complainants. Havent I Mr Vine.
The evidence of that is in the blog Mr Bennett. This wednesday the ombudsmans office sent me this via email Mr Vine.
Dear Mr Gabriel
Thank you for your complaint against Cardiff Council which we received on 1 June 2015.
I am sorry to tell you that we are unable to look for information about your complaint on your blog. I also note that you say you have provided email correspondence previously about your complaint, unfortunately as this was in the form of copied correspondence we are unable to consider this as evidence of your complaint.
It may be helpful if I explain to you that before the Ombudsman can consider a complaint you would need to provide details of what the Council has done wrong. I note that you say you have suffered discimination as a result of the Council's actions but have provided no details as to what action the Council has taken.
You say the Council should rehouse you, this would suggest that your complaint may be about a transfer request. Please could you provide evidence of your transfer request and your subsequent complaint correspondence with the Council.
Please could you send us this information by 17 June so that we can assess your complaint. It is highly likely that we will be unable to consider your complaint without this information.
Meanwhile, I have attached a copy of the Ombudsman's factsheet which explains the complaints and review procedure.
Yours sincerely
Carol Westmoreland
Casework Officer
--
Public Services Ombudsman for Wales
1 Ffordd yr Hen Gae
Pencoed
Bridgend/Pen-y-Bont ar Ogwr
CF35 5LJ
What the Ombudsman mean by 'unable to' is really 'Unwilling to' I think the blog makes it perfectly clear what the Council has 'not done' don't you Mr Vine. Has been 'unwilling to do'.
Not least install FREE Solar Panels on all Council properties Mr Bennett. For one thing. With the excuse that it would cost them to much. How is FREE INSTALLATION costing them anything Mr Vine?
The delaying tactics of the Ombudsman in making a dertermination on that aspect of the complaint ought to be enough to have all the hacks in the country beating at their door microphones in hand. Demanding answers!
But not in the UK. Well I have had about enough of being jerked around by these people Mr Vine. If the refusal of the Council to place a boarder fence around a property. That has been requested since 2002. When the contractors say they can fit one no problem. Contrary to what one Sarah McGill asserts in her email (See the blog Mr Bennett) is enough to start the ball rolling on the Corporate Discrimination aspect of the complaint. Wouldn't you Mr Vine.
Especially when said contractors have been busily installing them all over Cardiff for other Council tenants Hmmmm Mr Bennett? I am almost tempted to put in a FOIR to them and see for myself how many they have installed for the Council since gaining the contract and on what day it commenced. But I kinda get the run around with FOIR's Mr Vine.
A bit like getting the run around from the Ombudsman's Office. With thier 'We don't deal with 'Copy Correspondence' On the online form that I filled in. Not completely Mr Bennett there wasn't enough space for my complaint list. They have a 'What should be done to put things right' a kind of recommendation section.
If I were an Assembly Member I would recommend that if a complainant comes to the Ombudsman via Copy Correspondence 'Then they bloody well deal with it!' That is one the form didn't allow enough space for. I've been meaning to photocopy the email complaints. They consisted of 3 done over 3 seperate nights Mr Vine. Like this tonight Mr Vine all taking up my valueable time. Given my age and the state of my health not something I really want to be doing Mr Bennett.
I asked the Council employee Mr Davies to read the blog. As if he were a estranged son. Who had just gotten intouch with his elderly father. Realised that he had trouble with his landlord the local council and had been blogging about his experience, and that he would pick out all the issues from what he read.
Mr Davies refused. So I did it and listed those that came up. The Ombudsmans Office recieved those complaints in Copy Correspondence. The Usual suspects were the other recipients. Their email addresses have been published in this blog. I would add malfeasance by those Assembly Members to the complaint. But again their were insufficent character space on the complaint form the Ombudsman provides.
I also provided the email reply Mr Davies gave after his deliberations. Mr Davies was unwilling to look at any issues that were longer than 1 year since first being raised. Mr Bennett's department ought to have alarm bells ringing on that part of his response alone Mr Vine. But apparently not eh Mr Bennett?
I should have known better than to have sought help from the Ombudsman Mr Vine. It just reconfirms the wording of this banner made way back in the day. Only a 'Bloody shame you cannot afford a solicitor eh Crazydave' How true how very true.
Shortly I hope to be publishing a video of me playing guitar singing a song I wrote. It has two titles Gentlemen. One is 'The Wait' the other is 'The Song To End The BBC Licence Fee' It one I sang for Her Majesty when she came to give her Signature to the opening of another new Welsh Assembly Government.
I changed the lyrics resently. The final verse goes like this.
''So tell me Chief Constable, tell me your Majesty. Are the Fraud Squad checking out the Rent Revenue Account Robbery. Cos the £30 million they were embezzling it of each year. I'd like that reimburst if that's OK with you . . .
Take a load off Mammy . . . Take a load for free . . . Take a load off Mammy aaannndddd . . . you put an end . . . put an end . . . put an end . . . to the BBC Monopoly'' (all rights reserved)
Yes Mr Vine Embezzlement of the Rent Revenue Account via very very dodgey accounts practices ie Rent Rebates as Expenditure. Not picked up on by any auditors of the Council?
But suddenly being made to vanish to the General Fund? Do you have any idea what a difference not having that in the Rent Revenue Account would have made over the decades it was accepted practice Gentlemen. ''Mega Millions is wot Crazydave!'' indeed. Easliy able to afford the best Social housing this world has ever seen for the citizens of this city.
And its all been done without any questioning of reimbursal of the account, for all the monies syphoned out of it? I would like that changed Gentlemen. Perhaps I ought to take some photos of the kind of properties CCC let Mr Vine.
So tell Mr Vine Mr Bennett have the running cost of the Council's tenancies gone up by £15 Million a year in the last 15 years? and if not 'THEN WHY HAVE THE RENTS?' Questions about percentage rent increases Mr Bennetts department refuse to made a deliberation upon Mr Vine because they refuse to act on Copy Correspondence. You couldn't dream this kinda BS up in your worst than useless public body scrutiny organisation nightmare. Well could you? (lets not go into CCC HRA violations regarding the none discrimination of complainants due to their use of language and the blocking of emails . . . we didn't put that on the list but its referred to in exhibit 2175 your Honour found at http://bbccrazydave.blogspot.com One kate Berry would remember it. She was the one who sanctioned the block of my emails due to the content of my videos . . . She also has done a bunk from the Council Gentlemen. Gone but not forgotten eh Crazydave!
I will end with the banner reminder of my last dealings with the Ombudsman Gentlemen, I doubt this blog will get a rethink by the Ombudsman's departmental workforce. Hell Mr Carwyn Jones isn't likley to sanction them, cos he ought to be in their firing line. Claims of Malfeasance n all that Eh Mr Bennett.
Public Services Ombudsman for Wales
1 Ffordd yr Hen Gae
Pencoed
Bridgend/Pen-y-Bont ar Ogwr
CF35 5LJ
What the Ombudsman mean by 'unable to' is really 'Unwilling to' I think the blog makes it perfectly clear what the Council has 'not done' don't you Mr Vine. Has been 'unwilling to do'.
Not least install FREE Solar Panels on all Council properties Mr Bennett. For one thing. With the excuse that it would cost them to much. How is FREE INSTALLATION costing them anything Mr Vine?
The delaying tactics of the Ombudsman in making a dertermination on that aspect of the complaint ought to be enough to have all the hacks in the country beating at their door microphones in hand. Demanding answers!
But not in the UK. Well I have had about enough of being jerked around by these people Mr Vine. If the refusal of the Council to place a boarder fence around a property. That has been requested since 2002. When the contractors say they can fit one no problem. Contrary to what one Sarah McGill asserts in her email (See the blog Mr Bennett) is enough to start the ball rolling on the Corporate Discrimination aspect of the complaint. Wouldn't you Mr Vine.
Especially when said contractors have been busily installing them all over Cardiff for other Council tenants Hmmmm Mr Bennett? I am almost tempted to put in a FOIR to them and see for myself how many they have installed for the Council since gaining the contract and on what day it commenced. But I kinda get the run around with FOIR's Mr Vine.
A bit like getting the run around from the Ombudsman's Office. With thier 'We don't deal with 'Copy Correspondence' On the online form that I filled in. Not completely Mr Bennett there wasn't enough space for my complaint list. They have a 'What should be done to put things right' a kind of recommendation section.
If I were an Assembly Member I would recommend that if a complainant comes to the Ombudsman via Copy Correspondence 'Then they bloody well deal with it!' That is one the form didn't allow enough space for. I've been meaning to photocopy the email complaints. They consisted of 3 done over 3 seperate nights Mr Vine. Like this tonight Mr Vine all taking up my valueable time. Given my age and the state of my health not something I really want to be doing Mr Bennett.
I asked the Council employee Mr Davies to read the blog. As if he were a estranged son. Who had just gotten intouch with his elderly father. Realised that he had trouble with his landlord the local council and had been blogging about his experience, and that he would pick out all the issues from what he read.
Mr Davies refused. So I did it and listed those that came up. The Ombudsmans Office recieved those complaints in Copy Correspondence. The Usual suspects were the other recipients. Their email addresses have been published in this blog. I would add malfeasance by those Assembly Members to the complaint. But again their were insufficent character space on the complaint form the Ombudsman provides.
I also provided the email reply Mr Davies gave after his deliberations. Mr Davies was unwilling to look at any issues that were longer than 1 year since first being raised. Mr Bennett's department ought to have alarm bells ringing on that part of his response alone Mr Vine. But apparently not eh Mr Bennett?
I should have known better than to have sought help from the Ombudsman Mr Vine. It just reconfirms the wording of this banner made way back in the day. Only a 'Bloody shame you cannot afford a solicitor eh Crazydave' How true how very true.
Shortly I hope to be publishing a video of me playing guitar singing a song I wrote. It has two titles Gentlemen. One is 'The Wait' the other is 'The Song To End The BBC Licence Fee' It one I sang for Her Majesty when she came to give her Signature to the opening of another new Welsh Assembly Government.
I changed the lyrics resently. The final verse goes like this.
''So tell me Chief Constable, tell me your Majesty. Are the Fraud Squad checking out the Rent Revenue Account Robbery. Cos the £30 million they were embezzling it of each year. I'd like that reimburst if that's OK with you . . .
Take a load off Mammy . . . Take a load for free . . . Take a load off Mammy aaannndddd . . . you put an end . . . put an end . . . put an end . . . to the BBC Monopoly'' (all rights reserved)
Yes Mr Vine Embezzlement of the Rent Revenue Account via very very dodgey accounts practices ie Rent Rebates as Expenditure. Not picked up on by any auditors of the Council?
But suddenly being made to vanish to the General Fund? Do you have any idea what a difference not having that in the Rent Revenue Account would have made over the decades it was accepted practice Gentlemen. ''Mega Millions is wot Crazydave!'' indeed. Easliy able to afford the best Social housing this world has ever seen for the citizens of this city.
And its all been done without any questioning of reimbursal of the account, for all the monies syphoned out of it? I would like that changed Gentlemen. Perhaps I ought to take some photos of the kind of properties CCC let Mr Vine.
So tell Mr Vine Mr Bennett have the running cost of the Council's tenancies gone up by £15 Million a year in the last 15 years? and if not 'THEN WHY HAVE THE RENTS?' Questions about percentage rent increases Mr Bennetts department refuse to made a deliberation upon Mr Vine because they refuse to act on Copy Correspondence. You couldn't dream this kinda BS up in your worst than useless public body scrutiny organisation nightmare. Well could you? (lets not go into CCC HRA violations regarding the none discrimination of complainants due to their use of language and the blocking of emails . . . we didn't put that on the list but its referred to in exhibit 2175 your Honour found at http://bbccrazydave.blogspot.com One kate Berry would remember it. She was the one who sanctioned the block of my emails due to the content of my videos . . . She also has done a bunk from the Council Gentlemen. Gone but not forgotten eh Crazydave!
I will end with the banner reminder of my last dealings with the Ombudsman Gentlemen, I doubt this blog will get a rethink by the Ombudsman's departmental workforce. Hell Mr Carwyn Jones isn't likley to sanction them, cos he ought to be in their firing line. Claims of Malfeasance n all that Eh Mr Bennett.
My 2004 banner. The wording somehow seems even more appropriate today than it did then.
Oh and a another recommendation 'Rents revert to their 1999 levels' given that the account is not being robbed by £30 million a year, and the Welsh Assembly are nolonger dipping their fingers into that pie as well. There ought to be enough plus change to run it at those rent levels 'Wouldn't you say so Mr Bennett' and none of the annual percentage rent increases either. It really is just Housing Benefit Fraud, isn't it Mr Vine!
Time to ping, n tweet and see what we shake outta the trees.
All the best people in this instance Living in closer harmony with Gaia . . . FREE Solar for EVERYBODY! All paid for by the excess over time.
UPDATE 9th JUNE 2015
Just so you know here are 2 tweets
@theJeremyVine #bbcradio2 #radio2 hi Mr Vine a new post for you and @OmbudsmanWales http://cardiffcountycouncil.blogspot.co.uk/2015/06/mr-vine-meet-mr-bennett-mr-bennett-meet.html … #senedd
and
@Nick_Bennett1 I thought I would invite you to read this http://cardiffcountycouncil.blogspot.co.uk/2015/06/mr-vine-meet-mr-bennett-mr-bennett-meet.html … @theJeremyVine #bbcradio2 #senedd #justice #thediff #solar
Oh and a another recommendation 'Rents revert to their 1999 levels' given that the account is not being robbed by £30 million a year, and the Welsh Assembly are nolonger dipping their fingers into that pie as well. There ought to be enough plus change to run it at those rent levels 'Wouldn't you say so Mr Bennett' and none of the annual percentage rent increases either. It really is just Housing Benefit Fraud, isn't it Mr Vine!
Time to ping, n tweet and see what we shake outta the trees.
All the best people in this instance Living in closer harmony with Gaia . . . FREE Solar for EVERYBODY! All paid for by the excess over time.
UPDATE 9th JUNE 2015
Just so you know here are 2 tweets
and
and today to keep the ball rolling and hope it comes to someones attention. This cos it's an anti-austerity measure, that will save Billions if taken up. At no real loss to anyone 'Eh gentlemen?'
My Blog 2 #JeremyVine #BBCRadio2 Cut council rents an #endausteritynow measure http://cardiffcountycouncil.blogspot.co.uk/ …/mr-vine-meet-m… #fmqs #c4news #pmqs
So when Carwyn Jones or any other Assembly Member go ah tweeting and have a look at all instead of just top tweets on #fmqs hash tag they might just might have a read. Well that's the hope. They probably will not or if they do pretend they have not.
'Life in the Social Change Game . . . sho nuff can blow your mind eh Cwazydwave!' (Sorry my inner child wanted some imput)
Question: Is the Ombudsman fit for purpose, in dealing with complaints from those with Mental Health issues?
When they create obstacles that stop them from progressing with a complaint, that are nit pickkey at best and collusional at worst.
From this one's stand point 'They are not fit for purpose'. That's my bit done for the economy today Gentlemen.
No comments:
Post a Comment
Note: only a member of this blog may post a comment.